HyperFrames Privacy Policy | Accounts, Billing, Workflows

How HyperFrames handles account data, billing, prompts, uploads, local browser tools, and hosted workflow activity on hyperframes.net

EffectiveMar 24, 2026

UpdatedAug 23, 2026

Effective date: April 10, 2026

This Privacy Policy explains how HyperFrames collects, uses, stores, and shares personal information when you visit hyperframes.net, read our public pages, create an account, buy credits or subscriptions, contact support, or use our hosted workspace and browser-based media tools.

Key points upfront

This policy covers hyperframes.net and the services sold on this site, not third-party purchases made elsewhere.
Browser tools may keep files on your device, while hosted workspace features may send prompts, files, or task settings to our service providers.
Read this page together with our Pricing, Mission, Terms of Service, and AI Wrapper Disclaimer pages when you want the full service boundary.

What parts of the service this policy covers

This policy applies to:

public content pages such as workflow guides, FAQ, and pricing notes
account, billing, and support flows on hyperframes.net
hosted workspace features where prompts, uploads, task settings, or outputs are processed by us or our service providers
browser tools that may process files locally in your device browser when the feature is designed that way

What we collect

We may collect the following categories of information:

Account data
- Name, email address, login identifiers, and profile details you provide.
Workspace inputs and uploads
- Prompts, uploaded files, reference assets, task settings, task history, and resulting outputs associated with your use of the hosted workspace.
Usage and device data
- IP address, browser type, operating system, device identifiers, referral data, timestamps, page views, and product interaction events.
Payment and billing data
- Order details, transaction status, subscription state, billing country, and limited payment metadata.
- Payment card details are generally processed by our payment partners, not stored by us in full.
Support and communication data
- Emails, chat content, issue descriptions, screenshots, and other information you send when you ask for help.
Cookies and analytics data
- Cookies, local storage, and measurement technologies used for authentication, preferences, fraud prevention, and product analytics.

Advertising and Google cookies

HyperFrames may use Google AdSense when advertising is enabled. Google and its advertising partners may use cookies or similar technologies to serve, limit, measure, or personalize ads according to your region, browser settings, and consent choices. Where consent is legally required, eligible advertising purposes must remain disabled until you make a choice through an applicable consent interface.

You can reject or manage optional advertising purposes when that interface is available, use browser controls, and review Google's advertising policies. Essential account and security storage may still be required for features you request.

How we use information

We use personal information to:

operate the public site, localize content, and measure which HyperFrames topics people actually need
operate accounts, billing, credits, subscriptions, and task history
process prompts, uploads, edits, reference-based tasks, and other hosted jobs
provide browser tools and product features
prevent abuse, fraud, chargebacks, spam, and security incidents
improve product quality, reliability, and support operations
send transactional emails and service notices
comply with legal obligations and enforce our terms

We may share information with:

infrastructure, hosting, storage, analytics, email, and customer support vendors
payment processors and tax or anti-fraud partners
AI or media processing providers when needed to complete the task you asked us to run
professional advisers or authorities when required by law, to defend rights, or to investigate misuse
a successor entity if the business or assets are reorganized, sold, or transferred

We do not sell your personal information for cash consideration.

Local browser tools

Some tools on hyperframes.net are designed to run locally in the browser. In those cases, files may stay on your device unless you separately choose to upload or share them through another feature. Local processing does not mean zero risk, so you should still review your own environment, browser extensions, and device security.

Data retention

We keep information for as long as reasonably necessary to operate the service, maintain security and accounting records, resolve disputes, and comply with law. Retention periods may vary based on account status, order history, fraud review, legal requests, and backup cycles.

Security

We use administrative, technical, and organizational measures designed to protect personal information. No internet service can be guaranteed 100% secure, so you should also protect your account credentials and contact us promptly if you suspect unauthorized access.

International transfers

Your information may be processed in countries other than your own, depending on where our vendors and infrastructure operate.

Your choices and rights

Depending on where you live, you may have rights to request access, correction, deletion, export, or restriction of certain personal information. You may also be able to object to certain processing. To make a request, email support@hyperframes.net from the account address you used on the service.